Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.
Subscribe to get notifications of new episodes.
Your Podcast Hosts:
  • Robin W. Trimingham
    Host Robin Trimingham has over a decade of knowledge and experience within the international hotel industry, spanning from daily operations of boutique properties to four-star mountain and beach resorts in North America and Bermuda. In addition to owning a Bed & Breakfast in Niagara-On-The-Lake, Ontario Canada, Robin worked for Fairmont Hotels International for six years – initially as a Regional Sales Manager in Canada’s Western Mountain Region (representing The Fairmont Banff Springs, The Fairmont Chateau Lake Louise, The Jasper Park Lodge and The Chateau Whistler) and laterally as the Director of Business Travel for The Fairmont Hamilton Princess in Bermuda.
Recent Episodes:
  • Oct 14, 2022
    Make Yourself Unforgettable, with Nanci Sherman
    Stepping into the fourth quarter of the year, there's a question every innovative hotelier should be asking themselves: What can we do better next year? In a candid conversation with host Robin Trimingham, Sherman presents radical ideas about how hoteliers can change the focus of their staff and hotels on…
  • Oct 06, 2022
    Air Quality Considerations, with Stephen Barth
    Hospitality lawyer and author Stephen Barth chats with The Innovative Hotelier Podcast Host Robin Trimingham about the complex interrelationship between air quality within any public facility and the people accessing that space. Barth explains how the recent pandemic has raised the importance of not just sanitizing the air but taking steps to minimize the transference of particulate…
  • Sep 29, 2022
    Rethinking the Use of Outdoor Space, with Scott LaMont
    Innovative hotels are rethinking the use of outdoor space. This week, Scott LaMont, CEO of EDSA Landscape Design, chats with The Innovative Hotelier Podcast Host Robin Trimingham about how a number of leading properties are introducing outdoor fusion spaces within their property and ways in which our understanding of what…
  • Sep 22, 2022
    How NFTs Are a Game Changer for Hospitality, with Supreet Raju
      Supreet Raju, Co-Founder of OneRare, the world´s first food metaverse company, chats with The Innovative Hotelier Podcast Host Robin Trimingham regarding the radical transformation that is currently occurring within the internet itself, and how the unique characteristics of non-fungible tokens (NFTs) make them well-suited for use within the hospitality…
  • Sep 15, 2022
    Is It Time to Break Up With Our Customers? with Holly Stiel
    Holly Stiel, noted Hospitality Consultant and President of Thank You Very Much Inc., chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding strategies for handling the unprecedented numbers of customers who are taking out their frustration on service industry employees. Stressing that there is a key distinction between annoying…
  • Sep 08, 2022
    Why Yes Is the Only Answer, with Christine Trippi
    Christine Trippi, Hospitality Consultant and Author of “Yes Is the Answer”, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding the “art of saying yes” and importance of taking the time to build relationships and keep the conversation positive when addressing guest complaints. Given the large percentage of new…