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Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.
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Your Podcast Hosts:
  • Robin W. Trimingham
    Host Robin Trimingham has over a decade of knowledge and experience within the international hotel industry, spanning from daily operations of boutique properties to four-star mountain and beach resorts in North America and Bermuda. In addition to owning a Bed & Breakfast in Niagara-On-The-Lake, Ontario Canada, Robin worked for Fairmont Hotels International for six years – initially as a Regional Sales Manager in Canada’s Western Mountain Region (representing The Fairmont Banff Springs, The Fairmont Chateau Lake Louise, The Jasper Park Lodge and The Chateau Whistler) and laterally as the Director of Business Travel for The Fairmont Hamilton Princess in Bermuda.
Recent Episodes:
  • Sep 01, 2022
    Employing Creative Destruction in the Hotel Industry, with Adam Mogelonsky
    Adam Mogelonsky, a Partner at Hotel Mogel Consulting based in Toronto, Canada, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding ways in which the evolution of guest needs is driving design innovation in the hotel industry.  In a world where is it no longer enough to simply offer…
  • Aug 25, 2022
    Why This is the Age of the Operator for Hoteliers Looking to Outmaneuver the Competition, with Josiah Mackenzie
    Josiah Mackenzie, Principal at Benchmark Research, chats with Robin Trimingham, The Innovative Hotelier Podcast host regarding the many reasons why he believes operating effectiveness is now the single most important factor in determining success for the hospitality industry. Referencing the degree to which the industry has progressed, from the days…
  • Aug 18, 2022
    Taking a New Approach to Eco-Friendly Amenities to Increase Occupancy Levels at Resort Properties, with Brendan Carlin
    Brendan Carlin, General Manager at the Fairmont Grand Del Mar in San Diego chats with Robin Trimingham, The Innovative Hotelier Podcast Host about the need to embrace and infuse Environmental Social and Governance (ESG) initiatives into every aspect of the guest experience. In this insightful conversation Carlin reveals how taking…
  • Aug 11, 2022
    Adding a Guest Wellness Program to Build Brand and Increase Revenue, with Don Lightfoot
    Don Lightfoot, a Global Wellness Ambassador and currently CEO of Hospitality Wellness Group chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding the extent to which fear of illness continues to influence international travel and how the right guest wellness program can be a value-added amenity that guests appreciate,…
  • Aug 03, 2022
    Leveraging Frictionless Booking Tools to Incentivize Behavior and Increase Revenue in the Hospitality Industry, with Ellis Connolly
    Ellis Connolly, Chief Revenue Officer at Lassie, an AI driven loyalty platform, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding ways in which frictionless booking tools are being used to acquire and maintain customer relationships in the hospitality industry. Highlighting the many ways that customer expectations have been…
  • Jul 28, 2022
    The Advantages and Challenges of Lean Revenue Management, with Michael McCartan
    Michael McCartan, a Chief Growth Officer for Atomize chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding the key differences between a legacy revenue management system and an open AI network ecosystem for predicting demand and price setting. Driven by the need to find new ways to operate with…