Mr. Sondland—the hotelier—goes to Washington 

Briefs: US performance improves; IHG debuts Vignette Collection in Germany

US PERFORMANCE UPDATE: Hotel performance in the U.S. improved from…

Mr. Sondland—the hotelier—goes to Washington 

Two minutes before phoning Gordon Sondland, I was apprehensive, struggling…

KSL acquires Martin Resorts portfolio

Denver-based KSL Capital Partners has acquired the Martin Resorts Collection…

5-Star post-pandemic vacation takeaways

After two years hunkered down here in Toronto, Canada, one of the two of us (Larry) splurged for his

Why yield management is a cop out

Like all general managers, I was obsessed with my market position daily. Anybody can cut rates to sell

H2 2022 U.S. SWOT analysis

Economists, politicians and business leaders are split on whether the U.S. economy is heading for a

Managing expectations with prearrival communications

The post-pandemic travel landscape has seen a victory for hotels in terms of incredible revenue

In Vino Veritas XCVII: serving smartly

We would be remiss to write a series of articles on generating more wine sales without devoting one

Give people more than you think is necessary

So, what does this picture have to do with an article in a hotel magazine? Unexpected. Right? It grabs