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Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.
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Dec 07, 2022How AI Chatbots Are (Surprisingly) Increasing Hotel Guest Loyalty, with Daan de Bruijn In this episode, Daan de Bruijn, CCO and co-founder of Customer Experience Platform Bookboost.io, chats with host Robin Trimingham about how chatbots with Artificial Intelligence can improve the workflow of customer support and improve satisfaction. Highlights from Today's Episode Episode Sponsors: This episode was supported through the generosity… -
Nov 30, 2022Hospitality Industry Trends and 2023 Outlook, with Jeff Weinstein 2022 has been a crucial year for the hospitality industry at large. What are the decisive factors that will decide how it evolves over 2023? In this episode, Jeff Weinstein, Editor in Chief for Hotels Magazine, gives us his thoughts and forecast for hoteliers next year. Highlights… -
Nov 29, 2022Food Waste Management Strategies, with Dr. Carlos Martin-Rios In this episode, we’re discussing the prevention and management of food waste in the hospitality industry and how hoteliers around the globe can reduce the amount of food waste, with Dr. Carlos Martin Rios. Highlights from Today's Episode Episode Sponsors: This episode was supported through the generosity… -
Nov 08, 2022Balancing Purpose with Profit for Hotels, with Rocco BovaEvery business should be profitable, but how do you best manage profit-making and the employees who make it happen? Hotelier Rocco Bova digs into the core meaning of leadership, and how it affects a hotel company's finances. Highlights from Today's Episode Episode Sponsors: This episode was supported through the generosity… -
Oct 27, 2022“Smart Simplicity,” and How It Benefits Hoteliers, with Peter TollmanBoston Consulting Group advisor Peter Tollman sheds light on “Smart Simplicity,” which focuses on how to use employees’ full potential and intelligence in today’s complex business environment. Learn about real life examples of “Smart Simplicity” examples that we’ve been witnessing without noticing their benefits. Highlights from Today's Episode Episode Sponsors:… -
Oct 20, 20222022 Q4 State of Hotel Industry Markets, with Jeff DavisWhat is the current state of hotel investment and the lending market? What hotel sectors are struggling and which are exceeding expectations? JLL's Senior Managing Director and Co-head of U.S. Investment Sales Jeff Davis chats with host Robin Trimingham about what the hospitality market is like right now and what we…