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Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.
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Your Podcast Hosts:
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Robin W. TriminghamHost Robin Trimingham has over a decade of knowledge and experience within the international hotel industry, spanning from daily operations of boutique properties to four-star mountain and beach resorts in North America and Bermuda. In addition to owning a Bed & Breakfast in Niagara-On-The-Lake, Ontario Canada, Robin worked for Fairmont Hotels International for six years – initially as a Regional Sales Manager in Canada’s Western Mountain Region (representing The Fairmont Banff Springs, The Fairmont Chateau Lake Louise, The Jasper Park Lodge and The Chateau Whistler) and laterally as the Director of Business Travel for The Fairmont Hamilton Princess in Bermuda.
Recent Episodes:
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Jan 12, 2023How Emotion Dictates Decision-Making, with Kyle M.K. Kyle M.K. is the author of “The Economics of Emotion.” He believes that feelings dictate our every decision: what we eat, what we wear and, especially, what we consume. In this episode, he speaks with host Robin Trimingham about taking into consideration the aspects of emotion and… -
Jan 05, 2023Why A.I. Has a Home in Hotels, with Simone Puorto There are many ways to effectively use artificial intelligence in the hospitality industry. Today, we're discussing the why with Simone Puorto, the founder and CEO of Travel Singularity. In this episode, host Robin Trimingham and him discuss the reasons why hotels are the perfect place to implement and… -
Dec 29, 2022A.I. In Hospitality For Skeptics, with Jessica Kramer Jessica Kramer, CEO of Lodgistics, understands that artificial intelligence is a complex and often confusing topic. In this episode, she speaks with host Robin Trimingham about what AI tools really are for hotels, common misconceptions, how hotels can benefit from the technology, and what advantages it can bring… -
Dec 22, 2022The New Era of Owner-Operator Cooperation, with Sean O’Neill Nearing the other side of the pandemic, the hospitality industry is beginning to see how structures and priorities have shifted for hotel owners and operators. Sean O'Neill, senior hospitality editor at Skift, chats with Robin Trimingham about this evolving relationship. Highlights from Today's Episode Episode Sponsors: This… -
Dec 15, 2022How to Train Staff to Address Security Issues, With Mac Segal In a 24/7 business, hotels must remain vigil to deal with guest issues and concerns. But how do staff distinguish between real problems and the innocuous? And how should they be properly handled? In this episode, Mac Segal, CEO of AHNA Consulting group, chats with host Robin Trimingham about the… -
Dec 08, 2022How to Use Night Cravings to Improve Guest Loyalty, with Sean Folkson Sean Folkson, CEO of Nightfood, says midnight snacking and meals before bed can affect the quality of sleep. In this episode, he speaks with host Robin Trimingham about what kind of nutrition changes and offerings can be made in order to improve the quality of sleep and therefore…