Mews, a hospitality operating system, has announced it has raised $300 million in a Series D funding round led by Luxembourg-based EQT Growth, with new investors Atomico and HarbourVest Partners, and participation from existing investors Kinnevik, Battery Ventures and Tiger Global, valuing the company at $2.5 billion.
The funding will expand Mews’ investments in artificial intelligence, embedding agent-driven systems across the platform to automate complex workflows, reduce cognitive load for staff, improve the guest experience and accelerate how products are built and deployed.
This aims to enable properties to orchestrate operations in real time with intelligent automation, optimize revenue and profit with advanced insights into guest behavior, scale business without the debt of legacy tech and simplify workflows to onboard teams faster.
“With EQT Growth joining in addition to new investors Atomico and HarbourVest, we have the backing to continue moving faster than anyone else in the industry,” said Matt Welle, CEO of Mews. “We are engineering an operating system that is changing how hoteliers interact with their guests. Mews exists to handle the operational complexity so hoteliers can focus on what matters: making hospitality even more fun, profitable, and fulfilling.”
“I’ve had the pleasure of getting to know the Mews team for several years and witnessing the company go from a bold vision to an organization delivering at scale,” said Kirk Lepke, Partner at EQT Growth. “Hospitality is one of the world’s largest industries, yet its core systems remain decades behind. Mews is creating a modern technology standard, an AI-enabled hospitality operating system that helps solve the fragmentation we see in the industry. We at EQT Growth are incredibly excited to lead this round and partner with Mews.”
Mews will also accelerate the expansion of Mews Payments and its broader fintech infrastructure, as well as continue its international expansion across its primary geographies of North America and Europe and expand into new markets.
“Matt and Richard have built a category-defining platform with the depth, pace of innovation and global reach required by modern hospitality,” said Laura Connell, partner at Atomico. “The most ambitious builders in hospitality are focused on delivering ever-improving experiences for their end consumers, and they need technology that can keep pace with rising expectations around speed, service and personalization. Mews is the key enabler for the future of hospitality, and the team is well on their way to building a generational company.”
The investment comes shortly after the completion of Mews’ fourteenth acquisition, DataChat, a generative AI analytics platform.