Mews announced the acquisition of DataChat, a U.S.-based AI company. The move supports Mews’ goal to build agentic hospitality systems where intelligent agents manage operations, optimize performance and allow staff to focus on guests.
DataChat was founded by AI engineers and data scientists with experience in retail, financial services and telecommunications. Its conversational intelligence platform enables users to interact with business data through natural language, producing insights, workflows and predictive models without technical expertise.
“From bookings to check outs, every guest moment generates data – positioning hospitality among the world’s most insight-rich industries. The true opportunities lie in unlocking that data to power smarter, more intelligent operations,” said Richard Valtr, founder of Mews. “With DataChat’s exceptional team and technology, we’re moving beyond systems that simply assist hoteliers – toward intelligent platforms that evolve in real time, learning from every interaction. With this step, Mews is defining the future of agentic hospitality.”
The integration of DataChat will speed up the development of autonomous and semi-autonomous agents within the Mews system. These agents will work across areas including reservations, distribution, operations, revenue optimization and guest experiences.
“At DataChat, we’ve built technology that bridges the gap between human understanding and machine capability,” said Viken Eldemir, CEO of DataChat. “By combining conversational interfaces with automated data reasoning, we’re going to be building agents that understand intent, reason across data sources, and act autonomously which will bring an entirely new level of intelligence and personalization to hospitality. This will mean Mews hoteliers can get answers to questions without having to run or interpret reports.”
The acquisition is part of Mews Ventures’ plan to expand the company’s capabilities through strategic investments. DataChat’s patented data analytics and natural language frameworks will help advance Mews’ AI roadmap to support hotels in driving revenue and managing costs.
Mews stated that the hospitality industry’s growing use of automation and intelligent systems places the company at the center of a shift toward AI-first operations.