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Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.
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May 18, 2023How Luxury Hotel Brands Pursue Opportunities for Expansion, with Kempinski’s Aref Sayegh. Building trust and employing cultural empathy are pathways to create strong brand values and service standards. Can it also help with market expansion? Host Robin Trimingham sits down with Aref Sayegh, general manager of the Kempinski Hotel Cancun, and discusses pursuing opportunities for expansion, among other hot-button… -
May 11, 2023What Launching a Hospitality Tech Startup Looks Like, with Logan Nicholson. Logan Nicholson, founder of LocalEyes, had an idea for an AI app to create memorable experiences for hospitality guests. But turning that idea into a thriving application that is obviating the role of concierge was a very different challenge altogether. He explains what it takes to be… -
May 04, 2023Understanding What Travelers Want in Their Vacations, with Sahara Rose De Vore The hospitality industry is undergoing a revolution led by a dramatic shift in what travelers are looking for from their vacation experience. It’s making some destinations and hotels rethink their offering. Sahara Rose De Vore joins host Robin Trimingham to explain these new trends and how to… -
Apr 27, 2023How Blockchain Technology Impacts Hotel Room Reservations, with Arul Prakash. NFT tokens, built on blockchain, are enabling new tracking, marketing and pricing options for hotel rooms. Arul Prakash, founder and CEO of Buk Technology, joins host Robin Trimingham to explain how blockchain tech is being implemented across the hospitality industry and its impact on the sale of… -
Apr 20, 2023How to Staff a Hotel amid a Global HR Crisis, with Chartok’s Joan Sanz Where did all the employees go? How can hotels best navigate the current staffing crisis and what recruiting tactics are most effective to build a strong team? Joan Sanz, founder and CEO of Chartok, joins host Robin Trimingham in a conversation about HR trends and strategies in… -
Apr 13, 2023Do Hotel Guests Care About Clean Air Quality? We Ask Pure Wellness’ Haley Payne. Typically in a hotel, guest complaints may arise over service or something tangible that interrupts their experience. But what about air quality? Does it matter? Can it be a demand generator that guests might even pay a premium for? Haley Payne, director of account management at Pure…