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Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.
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Your Podcast Hosts:
  • Robin W. Trimingham
    Host Robin Trimingham has over a decade of knowledge and experience within the international hotel industry, spanning from daily operations of boutique properties to four-star mountain and beach resorts in North America and Bermuda. In addition to owning a Bed & Breakfast in Niagara-On-The-Lake, Ontario Canada, Robin worked for Fairmont Hotels International for six years – initially as a Regional Sales Manager in Canada’s Western Mountain Region (representing The Fairmont Banff Springs, The Fairmont Chateau Lake Louise, The Jasper Park Lodge and The Chateau Whistler) and laterally as the Director of Business Travel for The Fairmont Hamilton Princess in Bermuda.
Recent Episodes:
  • May 18, 2023
    How Luxury Hotel Brands Pursue Opportunities for Expansion, with Kempinski’s Aref Sayegh.
         Building trust and employing cultural empathy are pathways to create strong brand values and service standards. Can it also help with market expansion? Host Robin Trimingham sits down with Aref Sayegh, general manager of the Kempinski Hotel Cancun, and discusses pursuing opportunities for expansion, among other hot-button…
  • May 11, 2023
    What Launching a Hospitality Tech Startup Looks Like, with Logan Nicholson.
         Logan Nicholson, founder of LocalEyes, had an idea for an AI app to create memorable experiences for hospitality guests. But turning that idea into a thriving application that is obviating the role of concierge was a very different challenge altogether. He explains what it takes to be…
  • May 04, 2023
    Understanding What Travelers Want in Their Vacations, with Sahara Rose De Vore
         The hospitality industry is undergoing a revolution led by a dramatic shift in what travelers are looking for from their vacation experience. It’s making some destinations and hotels rethink their offering. Sahara Rose De Vore joins host Robin Trimingham to explain these new trends and how to…
  • Apr 27, 2023
    How Blockchain Technology Impacts Hotel Room Reservations, with Arul Prakash.
         NFT tokens, built on blockchain, are enabling new tracking, marketing and pricing options for hotel rooms. Arul Prakash, founder and CEO of Buk Technology, joins host Robin Trimingham to explain how blockchain tech is being implemented across the hospitality industry and its impact on the sale of…
  • Apr 20, 2023
    How to Staff a Hotel amid a Global HR Crisis, with Chartok’s Joan Sanz
         Where did all the employees go? How can hotels best navigate the current staffing crisis and what recruiting tactics are most effective to build a strong team? Joan Sanz, founder and CEO of Chartok, joins host Robin Trimingham in a conversation about HR trends and strategies in…
  • Apr 13, 2023
    Do Hotel Guests Care About Clean Air Quality? We Ask Pure Wellness’ Haley Payne.
         Typically in a hotel, guest complaints may arise over service or something tangible that interrupts their experience. But what about air quality? Does it matter? Can it be a demand generator that guests might even pay a premium for? Haley Payne, director of account management at Pure…