Rosewood Hotel Group has appointed Kenny Toy as SVP, commercial, global. Based at the Group’s corporate office in Hong Kong and reporting to COO Anthony Ingham, Toy will lead the Group’s global commercial strategy across sales, marketing, distribution, revenue management, partnerships and e-commerce.
“As Rosewood continues to grow globally, strengthening our commercial capabilities is essential to supporting the Group’s broader operational and brand ambitions,” said Ingham. “Kenny’s deep experience in digital transformation, customer experience and commercial strategy will help us better connect with guests and partners, enhance performance across all channels and reinforce the long-term value of our portfolio.”
Toy brings more than two decades of experience in commercial, marketing and digital transformation strategy, spanning global consulting and marketing organizations. Experienced in data‑driven marketing and e‑commerce, he has led multi‑market programs that integrate CRM, digital platforms and customer insight to unlock new demand and build loyalty.
Most recently, he served as managing director of Accenture Song in Hong Kong SAR and digital strategy lead for China, where he led business growth and client transformation initiatives across the region for multiple industries.