The Ritz-Carlton Maui, Kapalua has appointed Michael Baier as general manager. Baier brings more than 35 years of hospitality leadership experience to the role. He will oversee all aspects of the 54-acre property, with a focus on the guest experience and the resort’s connection to the local community and natural environment.
“Michael is a highly respected hospitality leader whose passion for people and operational excellence make him an exceptional fit for The Ritz-Carlton Maui, Kapalua,” said Leo Percopo, regional vice president, of U.S., Marriott International. “We are thrilled to welcome him to our luxury portfolio in Hawaiʻi and confident he will build on the resort’s longstanding reputation for excellence.”
Baier most recently served as area managing director for Highgate Hotels in San Francisco. He oversaw the Hyatt Regency San Francisco Downtown SOMA, Timbri Hotel San Francisco, curio collection by Hilton and Stanford Court Hotel. Under his leadership, the Hyatt Regency completed a $75 million transformation and introduced a new fine dining concept inspired by chef Michael Mina.
Previously, he served as general manager at San Francisco Marriott Fisherman’s Wharf. He has served as board chair of the Hotel Council of San Francisco and held executive board and treasurer positions with San Francisco Travel. His career has included cultivating service cultures, developing teams and guiding properties through periods of transformation.
The Ritz-Carlton Maui, Kapalua is set along West Maui’s Kapalua coastline. The resort maintains a commitment to honoring Hawaiian cultural traditions.
“Maui has held a special place in my heart since my first visit more than four decades ago, so the opportunity to lead The Ritz-Carlton Maui, Kapalua is incredibly meaningful,” said Baier. “I’ve always been struck by the island’s natural beauty, the warmth of its people and the richness of its culture. I am excited to work alongside the team to build on the resort’s legacy while creating meaningful connections for guests and the local community.”
