IRVING, TEXAS Omni Hotels & Resorts has launched a new Facebook reservations tool, becoming the first major hotel company to enable booking without needing to leave the social networking site.
Fans are able to shop Omni properties and secure their stay, all while logged onto Facebook. Visitors will also be able to have a live chat with an Omni reservations agent while on Facebook to address any questions they may have while booking.
Once a reservation is made through Facebook, guests will receive their usual confirmation information via email, and members of the Select Guest loyalty program are able to view the reservation through their online profile, including via mobile applications.
To book a package on Facebook, guests may visit facebook.com/omnihotels and click on the “Book a Room” tab on the left side of the page. This is believed to be the first fully-integrated Facebook booking tool among the major hospitality brands.
“We wanted to make this process truly turnkey for travelers wherever they want to book a reservation,” says Tom Santora, chief marketing officer of Omni Hotels & Resorts. “Our new Facebook tool gives guests another level of ease and convenience.”