Marriott reshapes organizational structure

Marriott International, Inc. has updated its organizational structure and executive appointments. The Bethesda, Md.-based company said the restructuring was to “tap into its talented leadership bench and accelerate” its growth.   

This follows Stephanie Linnartz’s announcement last December that she would step down as Marriott’s president on February 24. She will be the new president and CEO of Baltimore-based sports equipment company Under Armour. 

Linnartz and Anthony Capuano, Marriott’s president and CEO, were in the running for the CEO’s spot after Arne Sorenson died of cancer in 2021. Finally, Capuano got the nod.  

“The size and scale of our company are significant, and we expect it to be even more so given the exciting opportunities ahead of us,” Capuano said in a statement. “With the recent announcement of two executive departures, I am reshaping my team to ensure we can be nimble and effective in driving strategies to benefit our customers, associates and owners and franchisees around the world.” 

Nearing a two-decade-long career with Marriott, Drew Pinto has been appointed as the executive vice president and chief revenue & technology officer. He will be reporting to Capuano. Pinto will be heading the company’s sales, revenue management, distribution channels digital and information technology.  

“These global platforms are critical to Marriott’s continued growth and profitability and Drew is the ideal leader to innovate and scale these capabilities,” said Capuano. 

Marriott executive Peggy Fang Roe has been named executive vice president and chief customer officer. She will be in charge of developing and executing key aspects of the company’s global consumer strategy, such as evolving its brand portfolio and the Marriott Bonvoy loyalty program and developing the end-to-end customer experience using data, artificial intelligence and innovation to fuel future growth.  She will also be reporting to Capuano.  

The group’s veteran brand leader, Tina Edmundson, has been appointed president of the luxury division. With a portfolio of around 500 luxury properties, Capuano said Marriott was focused on the entirety of experiences as travelers have been looking for aspirational experiences as the world emerges from the pandemic.  

To strengthen its focus in the Asia Pacific, Marriott announced the return of Yibing Mao to the company. A 24-year Marriott veteran, Mao has been appointed as president of Greater China. Mao joined Marriott in 1996 and held positions of increasing responsibility till she stepped down as senior vice president and chief legal counsel at Asia Pacific in 2020. 

Outside of the U.S., Marriott has a pipeline of nearly 280,000 rooms. Under the revised structure, Marriott’s continent presidents will all directly report to Capuano. The presidents include Satya Anand, president of Europe, the Middle East & Africa; Brian King, president of the Caribbean & Latin America; Raj Menon, president of Asia Pacific Excluding China; and Yibing Mao, president of Greater China. Liam Brown, group president of the U.S. and Canada, will continue to report to Capuano. 

Leeny Oberg, the group’s chief financial officer, will lead the global development organization, which is in charge of leading the growth of Marriott’s 30 lodging brands. Oberg has been appointed CFO and executive vice president of development.