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Hilton Garden Inn to refresh lobbies

Hilton Garden Inn has started an initiative to refresh lobbies across its entire portfolio by the end of 2013.

“Project Grow” already has been initiated at two pilot locations, including the Hilton Garden Inn in Twinsburg, Ohio, where the new design led to an increase of almost 10 points in guest loyalty scores and a jump of almost 400% in F&B revenue.

Most changes in the new design are FF&E-based, with minimal structural impact, such as live interior plants to create a garden atmosphere and open flow for more guest interaction. “We’ve re-imagined the Hilton Garden Inn pavilion, taking the lobby from a place of transaction to a place of interaction for our guests,” said Adrian Kurre, global head, Hilton Garden Inn. “The new layout and nature-inspired design allow us to visually tell the Hilton Garden Inn story and create a new paradigm for how our team members engage and serve our guests.”

A garden cart and garden table showcase F&B offerings. Photos used courtesy of Hilton Garden Inn.
A garden cart and garden table showcase F&B offerings. Photos used courtesy of Hilton Garden Inn.
Communal breakfast and bar tables serve as social and meeting spaces throughout the day.
Communal breakfast and bar tables serve as social and meeting spaces throughout the day.
Cabana draperies in the cupola area as well as pendant lighting and lanterns aim to evoke the spirit of a garden party.
Cabana draperies in the cupola area as well as pendant lighting and lanterns aim to evoke the spirit of a garden party.
Signature artwork is featured above the fireplace.
Signature artwork is featured above the fireplace.
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