NORWALK, CONNECTICUT HEI Hotels & Resorts has confirmed that guest data may have been illegally accessed, including credit card information, during March and April of this year.
HEI sent a letter to the New Hampshire attorney general last week alerting the state to the data leak, which HEI says could have affected 14 New Hampshire residents. Since then, HEI has confirmed to ComputerWorld.com that notification letters have been sent to approximately 3,400 guests, informing them that their credit card data could have been compromised during an intrusion into the hotelier’s point-of-sale systems.
HEI is offering affected customers a year’s worth of credit monitoring services for free. There is no indication at this point that the compromised credit card data has been misused.
At least 11 hotels are believed to have been victimized by the as-yet unidentified hackers: The Algonquin Hotel in Manhattan; Marriott Fullerton at California State University; Detroit Marriott Southfield; Marriott Fort Lauderdale Port Everglades Hotel; Marriott Dallas/Fort Worth Hotel & Golf Club at Champions Circle; Renaissance Fort Lauderdale Port Everglades Hotel; Atlanta Marriott Norcross; Sheraton Crystal City Hotel; The Westin Minneapolis; The Equinox, a Luxury Collection Resort & Spa; Sheraton Music City Hotel; and The Westin St. Louis.