Search

Ă—

GratifID launches cashless tipping platform for the hotel industry at HITEC

GratifID USA Inc. has launched TIPMO, an NFC-powered cashless tipping and workforce intelligence platform designed specifically for the hospitality industry, debuting at HITEC 2026.

With TIPMO, guests can securely send tips to housekeepers, bell staff, valet attendants, food and beverage teams and other service professionals without downloading an app, scanning a QR code, or creating an account. Employees receive funds directly into their TIPMO Wallet, while operators gain visibility into service performance, guest engagement and workforce trends through real-time analytics.

“Tipping is one of the most direct ways guests express appreciation, yet the systems supporting it have remained largely unchanged for decades,” said Doron Dreyer, co-founder and CEO of GratifID USA Inc. “TIPMO modernizes that experience by making tipping effortless for guests, delivering earnings instantly to employees, and providing operators with valuable insights that help strengthen service culture and workforce performance.”

Key platform capabilities include:

• Tap-to-tip NFC technology that allows employees to begin receiving digital tips immediately through secure NFC-enabled tags.

• TIPMO Pulse, a real-time management dashboard that provides visibility into tipping activity, workforce engagement, service trends and operational performance.

• Automated tip distribution tools that simplify tip pooling and allocation while reducing administrative burden.

• Integrated digital wallet functionality that gives employees immediate access to earnings and supports earned wage access initiatives.

• Multi-property management capabilities that enable operators to oversee performance across brands, locations, and departments from a single platform. Utilizing advanced AI technologies, hoteliers can gain valuable insights and benchmarking across properties.

“Hospitality leaders need technology that delivers value from day one,” said Sarah Taveprungsenukul, managing director, North America Sales, GratifID USA Inc. “TIPMO is designed to be simple to deploy, easy for employees to use, and impactful for operators seeking new ways to engage, reward, and retain their workforce.”

The platform incorporates advanced authentication technologies, encrypted payment processing, and enterprise-grade fraud prevention measures to protect guests, employees and operators. Unlike QR-code-based solutions that can be vulnerable to tampering or fraudulent redirects, TIPMO’s technology creates a direct and trusted connection between the guest and the intended recipient. Every transaction is authenticated, encrypted and processed through PCI-compliant payment infrastructure.

“We approached TIPMO with the same philosophy used by leading financial technology platforms—security first, compliance by design, and simplicity for the end user,” said Avi Kochva, co-founder and CTO of GratifID USA Inc. “Our goal was to create a platform that hospitality operators can trust and employees can depend on every day.”

Focused on hospitality and service-driven industries, GratifID’s solutions are built to simplify operations while improving employee experience and guest engagement. TIPMO is available immediately for hospitality properties throughout North America, and can scale to support enterprise-level hotel portfolios, resorts, casinos, restaurants and other service-driven environments.

Comment