Choice Hotels launches new travel agent commission system

SILVER SPRING, MARYLAND Choice Hotels International has hired Dell Services as the sole source for processing all travel agent commission payments for Choice-branded properties.

“Utilizing Dell to be the sole source disbursement company for our travel agent commissions allows us to build on the vast industry network and robust technology that Dell currently maintains,” says Sam Walters, assistant treasurer for Choice. “Choice will be able to provide a central help desk to assist with payment inquiries, comprehensive reporting and a shorter payment cycle for many agents.”

The new system will not require any changes or actions by travel agents in order for them to begin taking advantage of the new, more efficient payment process.

Dell’s Travel Agency Commission Settlement product is a global billing and payment processing system based on travel itineraries or travel bookings. The proprietary technology allows for the collection of data from multiple sources, including global distribution systems, computer reservations systems, property management systems and front desk systems. On a monthly basis, Dell processes more than 30 million guest records through the system. Dell also couples global financial and technology capabilities to provide a variety of transaction processing and banking services, most notably billing, foreign currency settlement and remittance collection.