Briefs: Marriott Hotels opens in Munich; The Radcliffe to rebrand

A quick roundup of global hospitality news.

MARRIOTT HOTELS OPENS IN MUNICH: Marriott Hotels has announced the latest addition to its portfolio with the opening of Munich Marriott Hotel City West. Located in the Westend district of Munich, the new hotel features 398 rooms with four dining venues, a roof terrace, a lobby, an M Club, a gym and 20 meeting and events areas. Germany-based interior design company Studio Lux Berlin has led the hotel’s interior design. The interiors of the public spaces pay homage to the neighborhood’s industrial legacy. Currently, Marriott Hotels has about 600 properties in more than 65 countries.

Gravity Haus Moab Hotel in Moab, Utah.

THE RADCLIFFE TO REBRAND TO GRAVITY HAUS: Gravity Haus, the adventure-centric hotel and membership club, has added The Radcliffe Hotel in Moab, Utah, to its portfolio. The 38-key boutique hotel will immediately undergo transformation and rebrand to Gravity Haus Moab and is the latest property to be added to Gravity Haus’ full-membership benefits program, along with destinations in the U.S. The Radcliffe, which opened in 2021, was earlier a Gravity Haus partner property, and its focus on outdoor adventure and sustainability made it well-suited for the transition and rebranding to Gravity Haus. Located in downtown Moab and close to the Arches National Park, the hotel will feature Gravity Haus’ signature amenities like big rooms, co-working areas, discounted gear rentals, a fitness center, an outdoor pool, a hot tub and farm-to-cup coffee offerings.

U.S. PERFORMANCE UPDATE: Typical to seasonal patterns, hotel performance in the U.S. showed mixed results from last week, according to CoStar’s data through September 9.

  • Occupancy: 60.3% (-1.9%)
  • ADR: $150.66 (+1.8%)
  • RevPAR: $90.86 (-0.1%)

Among the top 25 markets, Denver recorded the highest YOY increases in each of the critical performance metrics: occupancy (+8% to 76.3%), ADR (+12.5% to $163.16) and RevPAR (+21.4% to $124.56). Aided by the U.S. Open and New York Fashion Week, New York City saw the second-highest jumps in ADR (+11.5% to $348.39) and RevPAR (+15.1% to $308.83). St. Louis saw the steepest RevPAR decline (-19.8% to $60.02).

MGM COMPUTERS SHUT DOWN AFTER CYBERSECURITY ATTACK: MGM Resorts was hit by a cybersecurity breach on September 10, shutting down systems across some of its casinos across the U.S. and wreaking havoc on operations. Guests had to wait hours to check in, electronic payments were stalled and digital key cards and slot machines malfunctioned. In a statement, MGS said on Tuesday that the “cybersecurity issue” affected “certain of the company’s systems” had been identified. Soon after detecting the issue, MGM began an investigation with “assistance from leading external cybersecurity experts” and law enforcement had been notified, MGM said. According to Forbes, malware research group VX-Underground posted on social media that ransomware-as-a-service group ALPHV has claimed responsibility for the attack. ALPHV reportedly used social engineering to identify an employee of MGM on LinkedIn who worked in IT support.

CRESTLINE TO MANAGE OHIO UNIVERSITY INN: Crestline Hotels & Resorts, LLC has been selected to manage the Ohio University Inn and Conference Center. The 139-room hotel is situated on the campus of Ohio University in Athens, Ohio. The hotel’s rooms and suites were recently enhanced. The hotel includes 4,500 square feet of conference and event space and outdoor areas. The hotel also features a restaurant, a business center, a fitness center, an outdoor seasonal pool with an adjacent terrace and fireplace and complimentary onsite parking. Crestline manages 129 hotels, resorts and conference centers totaling 18,200 rooms across 30 states and the District of Columbia.