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Join the Innovative Hotelier Podcast for in-depth discussions with leading hospitality professionals covering the latest developments, innovations and best practices in the hospitality industry.
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Your Podcast Hosts:
  • Jeff Weinstein
    Editor in chief of HOTELS Magazine since November 1994, Mr. Weinstein has been recognized as a leading voice in the hospitality industry for over 30 years. A five-time winner of the Jesse H. Neal Award, presented by American Business Media, Weinstein is responsible for breaking some of the most high-profile hospitality news stories over the last three decades, and has had the opportunity to interview industry thought leaders from around the world.
  • Robin W. Trimingham
    Host Robin Trimingham has over a decade of knowledge and experience within the international hotel industry, spanning from daily operations of boutique properties to four-star mountain and beach resorts in North America and Bermuda. In addition to owning a Bed & Breakfast in Niagara-On-The-Lake, Ontario Canada, Robin worked for Fairmont Hotels International for six years – initially as a Regional Sales Manager in Canada’s Western Mountain Region (representing The Fairmont Banff Springs, The Fairmont Chateau Lake Louise, The Jasper Park Lodge and The Chateau Whistler) and laterally as the Director of Business Travel for The Fairmont Hamilton Princess in Bermuda.
Recent Episodes:
  • Sep 29, 2022
    Rethinking the use of outdoor space, with Scott LaMont
    Innovative hotels are rethinking the use of outdoor space. This week, Scott LaMont, CEO of EDSA Landscape Design, chats with The Innovative Hotelier Podcast Host Robin Trimingham about how a number of leading properties are introducing outdoor fusion spaces within their property and ways in which our understanding of what…
  • Sep 22, 2022
    How NFTs are a game changer for hospitality, with Supreet Raju
    Supreet Raju, Co-Founder of OneRare, the world´s first food metaverse company, chats with The Innovative Hotelier Podcast Host Robin Trimingham regarding the radical transformation that is currently occurring within the internet itself, and how the unique characteristics of non-fungible tokens (NFTs) make them well-suited for use within the hospitality industry.…
  • Sep 15, 2022
    Is It Time to Break Up With Our Customers? with Holly Stiel
    Holly Stiel, noted Hospitality Consultant and President of Thank You Very Much Inc., chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding strategies for handling the unprecedented numbers of customers who are taking out their frustration on service industry employees. Stressing that there is a key distinction between annoying…
  • Sep 08, 2022
    Why Yes Is the Only Answer, with Christine Trippi
    Christine Trippi, Hospitality Consultant and Author of “Yes Is the Answer”, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding the “art of saying yes” and importance of taking the time to build relationships and keep the conversation positive when addressing guest complaints. Given the large percentage of new…
  • Sep 01, 2022
    Employing Creative Destruction in the Hotel Industry, with Adam Mogelonsky
    Adam Mogelonsky, a Partner at Hotel Mogel Consulting based in Toronto, Canada, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding ways in which the evolution of guest needs is driving design innovation in the hotel industry.  In a world where is it no longer enough to simply offer…
  • Aug 25, 2022
    Why This is the Age of the Operator for Hoteliers Looking to Outmaneuver the Competition, with Josiah Mackenzie
    Josiah Mackenzie, Principal at Benchmark Research, chats with Robin Trimingham, The Innovative Hotelier Podcast host regarding the many reasons why he believes operating effectiveness is now the single most important factor in determining success for the hospitality industry. Referencing the degree to which the industry has progressed, from the days…