Palmer House, a Hilton Hotel has announced the appointment Andrew Finn as general manager, marking his return to the property.
Finn brings nearly four decades of experience within Hilton, spanning operations, finance and leadership. He served as Palmer House’s hotel manager from 2015 to 2017. Prior to joining the team in 2026, Finn served as the general manager at Hilton Chicago O’Hare Airport beginning in 2023 and Illinois’ Hilton Rosemont, A Hilton Hotel, from 2017 to 2022.
“I am honored to return to Palmer House, a hotel that holds such a significant place in Chicago’s history and in my own career,” said Finn. “I look forward to partnering with our exceptional team to continue elevating the guest experience and preserving the legacy of this remarkable landmark.”
Originally from Ireland, Finn moved to the U.S. and immediately began his career with Hilton Chicago at Kitty O’Sheas, where he was part of the original opening team. He is a current board member of the Murphy Lake Association and previously held board positions in the Illinois Hotel and Lodging Association and Chicago Loop Association.
The 1,641-room Palmer House, a Hilton Hotel includes the signature food and beverage venues Lockwood Restaurant & Bar and Potter’s Bar and more than 130,000 square feet of meeting and event space.

