Aloft Manhattan Downtown – Financial District in New York City on Wednesday launched the first-ever Text It. Get It. (TiGi) Emoji Room Service Menu. With TiGi, guests can contact the hotel’s front desk and request services only using emojis.
The menu features six “kits,” raging from US$10 to US$30 include:
- The Hangover: vitamin water, Advil and bananas
- The Munchies: Doritos, Snickers, a chocolate brownie and a Coke
- The Sightseer: US$10 Metrocard, New York City map and two drinks at WXYZ
- Phone Charger: for iPhone or Android
- The Refresh: toothpaste, toothbrush razor and other toiletries
- Surprise Me: miscellaneous items
To order, guests text the corresponding emojis (shown below) from the TiGi menu to the hotel’s dedicated TiGi number with their room number. The hotel confirms the order using the thumbs up emoji, and delivers the kit to a guest’s room. Charges from TiGi show up on the guests’ final bills.

