Mews has launched Zero Dollar Authorization, a new feature that helps protect revenue and ensure smoother payments. The feature enables hotels to instantly verify a guest’s card at booking without charging it, reducing failed payments, chargebacks and lost revenue from no-shows.
As the feature is fully native to the Mews Payments ecosystem, hotels gain greater reliability, control and efficiency without depending on third-party providers or manual checks while simultaneously enhancing the guest experience.
“Revenue protection should be effortless. Zero Dollar Authorization is another step toward a world where payments are completely frictionless: smarter for guests, safer for hotels, and ultimately more profitable for every property that runs on Mews,” said Susanne Sandler, SVP and general manager of Fintech at Mews.
“Zero Dollar Authorization saves us a lot of time and stress. Payments are more reliable, card issues are caught early, and our front-desk team can focus on guests instead of chasing transactions,” said Lacey King, general manager at Staypineapple’s The Maxwell Hotel in Seattle, Washington State.
In addition to Zero Dollar Authorization, Mews is also introducing Preauthorization via Payment Request, a feature that places a temporary hold on the guest’s card to ensure funds are available and verified.
Currently, Mews powers 12,500 customers across more than 85 countries, including BWH Hotels, Strawberry, The Social Hub and Airelles Collection.