Hospitality operating system Mews has announced the acquisition of Flexkeeping, a hotel operations platform that powers automated housekeeping and enhances operational performance. The move brings housekeeping and team collaboration tools into the Mews ecosystem, aiming to provide hoteliers with a fully unified platform to manage the guest journey from check-in to check-out. The acquisition was managed by Mews Ventures, the company’s investment arm.
“For the first time, Mews’ customers will have a truly best-in-class housekeeping platform natively connected to their PMS. By integrating Flexkeeping’s advanced housekeeping suite, Mews is set to revolutionize the way hotels manage cleanliness, scheduling and staff collaboration,” said Richard Valtr, founder of Mews.
The housekeeping automation offering, alongside other core hotel functions —from property management and revenue optimization to payments and point-of-sale tools— will enable Mews to help hotels boost staff productivity, reduce costs and deliver consistent guest experiences.
The future of housekeeping
Founded in 2012, Flexkeeping offers a suite of automation and scheduling tools designed for modern hotel housekeeping teams. Some of its features include:
- Automation and smart scheduling: Automatically manage room assignments, cleaning plans, shift scheduling and inspections using real-time PMS data and customizable rules.
- Real-time task management and communication: Staff get instant room, maintenance and guest updates, with automated alerts and mobile tools for efficient operations.
- Seamless team collaboration: Break down silos by connecting housekeeping, maintenance and front desk teams through shared checklists, centralized task tracking and instant communication.
- Flexible cleaning cycles: Set up tailored cleaning plans such as light cleaning every two days, deep cleaning on weekends and cleaning cycles according to local regulations with visual workload management tools for managers.
In addition, Flexkeeping’s user-friendly, analytics-driven suite helps remove language barriers by enabling users to create tasks in their native language through voice input, which is then automatically translated and routed to the appropriate department.
“Joining Mews accelerates our shared vision to make hotel operations effortless and data-driven. It’s the natural next step for our team and technology, bringing the power of automation and collaboration to even more hoteliers around the world. I can’t wait to set new standards in efficiency, staff happiness and guest satisfaction,” said Luka Berger, founder and CEO of Flexkeeping.
“Bringing Flexkeeping’s exceptional housekeeping technology into the Mews ecosystem marks a pivotal moment in hospitality tech. We’re unlocking new levels of operational efficiency and guest experience for forward-thinking hoteliers everywhere. Together, we will empower the next generation of hoteliers to operate smarter and deliver unmatched quality,” said Matt Welle, CEO of Mews.
Currently, Mews powers 12,500 customers across more than 85 countries, including BWH Hotels, Strawberry, The Social Hub and Airelles Collection.