Isadore Sharp built a global brand synonymous with a 24-karat philosophy of service. As the second Legend in HOTELS’ “People” issue, the founder of Four Seasons Hotels & Resorts could be called the father of the modern luxury hotel.
In the fourth video in a series (below), Sharp talks about how the company maintains a 5-star level of service through good times and bad.
Watch all the videos as Sharp talks about the early years as a luxury hotel company, how he transformed his management ranks, his current role at Four Seasons and what he misses. And read the story in HOTELS’ April issue devoted to Sharp and other change makers in the global hotel industry.
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