Marriott International on Thursday announced plans to provide free basic Wi-Fi to all 47 million members of its Marriott Rewards loyalty program when they book directly through Marriott channels such as Marriott.com, Marriott’s mobile app, its toll-free number or directly through a hotel. Beginning January 15, this benefit will make free standard Wi-Fi available across more than 3,800 hotels in the company’s global portfolio.
Marriott Rewards Platinum and Gold Elite members will continue to access free enhanced Wi-Fi, where available. Other members may upgrade to enhanced Wi-Fi for a fee. Marriott International will continue to honor commitments with accounts and groups with negotiated agreements.
This benefit will be available at Marriott Hotels, JW Marriott, Renaissance, Gaylord Hotels, Autograph Collection, AC Hotels by Marriott, and Marriott Executive Apartments, as well as Marriott Rewards’ luxury partner, The Ritz-Carlton. These brands join Edition, Moxy, Courtyard, Fairfield Inn & Suites, SpringHill Suites, Residence Inn, TownePlace Suites, and Marriott Vacation Club, which already provide free Wi-Fi.
“Marriott Rewards members asked for free Wi-Fi, and we answered,” said Stephanie Linnartz, executive vice president and chief marketing and commercial officer, Marriott International. “Free Wi-Fi is a meaningful way to reward our most loyal customers and continue to attract next-gen travelers.”