Resume candidate not who you hired?
Six weeks ago we adopted a little white dachshund-rat terrier mix that was about 12 months old. My daughter had been researching dog-adoption agencies ever since our other dog of 14 years passed away. When we arrived at PetSmart, it was not our intention to come home with a new pet, but this little white fluff ball was very quiet, as soft as a stuffed animal and only wanted to have her ears rubbed. We offered her a home.
Six years ago I interviewed a candidate. He was polished, prepared and professional. His experience was solid, and references from colleagues were acceptable. After the interview process was completed, former customers of his even reached out to me via phone and e-mail to sing his praises. We offered him a position.
When we took the puppy home, it took her about a week to show her true personality. She is excitable, mischievous and chews on anything that she can find on the floor (even our older dog, Bruno). She is not quiet, but rather barks at everything from the television to the ice machine. She is still soft as a stuffed animal and still enjoys having her ears rubbed.
When I hired the salesman, it took him about four months to show his true personality. He was lazy, selfish and unprofessional. We found out later that the reference he sent actually came from a relative. His colleagues gave him good remarks just to get rid of him.
What could I have done differently with each situation?
The puppy had a two-week guarantee with the adoption agency, so she could be returned for any reason. The salesman, on the other hand, passed through the three-month orientation process without a hitch. At month four, after his probation period was over, he showed himself to be less than reliable.
Lulu, the puppy, has brought excitement and positive energy again to our household – I can tell every day by the number of lipstick kisses she has on her white head. She is mischievous but manageable. She means well and is learning every day. She is grateful that she has a loving home and shows it with undeniable affection.
The salesman, on the other hand, has finally been found out. He moved from hotel to hotel (every one or two years) until his shenanigans were discovered. At last check, he was working at a grocery store, where quota and teamwork are not nearly as visible.