So you’re an entry level manager working in the hospitality industry, but now what? If you?re one of the few, you have landed a job that you enjoy and you?re content with how things are going. If you?re one of the many, you have settled for a job probably not in your ideal field of interest or location. That is ok because you have a job and any experience is good experience.
We young hoteliers cannot be picky these days. Remember the job you are in now will not be the job you are in forever. It quite possibly won?t be the job you are in a year or even six months from now. If you are not in the job you love right now, work to get into the job you love.
I encourage you to branch out of your daily job function and see what other departments you are interested in have to offer. Say you have an interest in event planning, but you had to settle for a outlets position. Go ahead and speak with the banquet, convention services and sales managers. Ask them about their job functions and offer to shadow them. Show them you have an interest in their department. Just as important is to speak with the line employees. Show them you are involved in what they do and they might make recommendations to their managers about bringing you on board.
One of the biggest concerns when bringing on new managers is getting them acclimated with the staff. If the staff already has trust in an individual a major hurdle has already been surpassed.
Also, offer up assistance. Say they are short handed one night, maybe you can offer to do some work outside your department if applicable. Even if it’s just serving for a night, management notices these things. Keep your HR department aware of your desired path staying aware that you don’t want to seem unhappy with your current position. Slacking in your current position to try and get a transfer will NOT help! Instead of getting transferred you will probably get fired!
Staying vocal is very important though. Besides HR, it is important to keep your upper level management conscious of your career goals. I?m lucky enough that my Rooms Executive has already sat down with me twice and inquired about where I see myself in the future. He knows what I want, and he knows how to get me there. Even more important he has expressed interest in helping me get there.
Career goals are something that needs to be expressed at all levels. If you feel like you?re fading into the background do something to stand out (maybe start a blog!). Set up an appointment with your division head or even your GM and ask them about the path they took to their positions. See if they have any suggestions/comments/concerns and actively listen to them. This will show tenacity, drive, a willingness to learn and, most importantly, succeed.
Do the same with you co-workers, associates, even your guests! Who knows where these people will be down the road? Network, network, network! I feel like my professors now, but I can really see where their coming from while writing this. The point is that everyone needs a little push to get to where they want to be. Sometimes these pushes can come from a very unlikely source, and other times they can be right under your nose.