Implications of new EHL appearance guide

It’s official: like it or not (and I want to know how you feel), the more formal approach to hotel service is all but dead. The lifestyle movement has taken over and the traditional art of hotelkeeping is all but abandoned. I say this after reading on Monday morning that the famed Ecole hôtelière de Lausanne in Switzerland stated that neck ties are no longer required attire at the European hotel school. Where have you gone, Cesar Ritz? The EHL statement is about embracing diversity and inclusion, which is wonderful, but does it also signal that one of the few…
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