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Conversation with… my team

Conversation with… my team

Over the past two weeks, I saw a great movie and a great football game that were oddly related: “The Fighter,” starring Mark Wahlberg and Christian Bale, and the New York Jets versus the New England Patriots. As David-versus-Goliath stories go, I came away with a lot of lessons learned. 
 
“The Fighter” is a true story about a boxer who overcame numerous obstacles ? including a drug addict brother, a crazy family, a limited amount of talent and no money ? to become a champion. He stayed focused no matter how difficult it got and how many people he hurt; he stayed true to what he believed in and became a champion.
 
Sunday’s football game had every expert picking New England over New York, to the point where the feeling around town was that the Jets shouldn’t even show up. And yet the Jets won. How did they do it? They watched film of their last game against the Patriots (when the Jets lost by 42 points) and put together a new plan of action to beat a far more talented team. And when they did, they celebrated accordingly. 
 
Here are some takeaways that I will share with my team:
 
Obstacles? Every hotel has them. Our challenge is to figure out how to navigate through to reach the goal. Be true to yourself and to your brand. Excuses never help; actions do.
 
Bad losses and mistakes? They happen to everyone! As a team, how do we learn from mistakes? We cannot ignore them and pretend they didn’t happen; we need to study the mistake and make a plan so that the next time we are faced with a similar situation, we succeed.
 
Celebrate Successes? Absolutely! We need to do more of this: Acknowledge and celebrate the small wins with the big ones. Positive reinforcement produces positive results.
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