Calling GMs

Sorry my friendly corporate hotel execs, but my favorite hoteliers to interview and get to know are GMs, and today I want to make a pitch for a few global GMs to join the blog roll. Who’s game for writing about the trials and tribulations of being a 21st century GM?

GMs are poised, gracious, always well dressed, usually know a lot about food and wine, and many have impressively spent their careers parachuting from one culture to the next to run of a team of unfamiliar hundreds in foreign markets.

GMs have great stories to tell (often off the record, sorry to say) and are truly the glue of any successful hotel company. However, as many of us know, their role has been changing as more asset managers pay closer attention to every budget line while in between meetings they figure out how to manage the growing number of distribution channels.

Old-school GMs are not dead, but they appear to be a dying breed. I always wonder why hotels can’t hire number twos with the expertise to handle the asset managers and distribution headaches, leaving the GM to be the guest-facing ambassador to drive loyalty.

Please, if you have a penchant for writing, help share your stories here so the industry can better understand how your role has evolved.

Serious inquirers only, please leave a comment here or send me an email at to discuss becoming the next GM blogger with the ear of the industry.