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$300 with housekeeping services, $200 without

$300 with housekeeping services, $200 without

I like to use this blog to capture feedback and comments from readers. Today I am asking for your advice specifically for a question that I couldn’t answer. Someone asked me recently if there was anything new in the hotel world. Are there any new services? 
 
Customers, at this point, have expectations to receive certain things in their rooms that they have in their homes. For example, a traveler that has a flat-panel high-definition television expects to have a flat-panel high-definition television in his or her hotel room while on the road. Most hotel chains have also incorporated a “heavenly bed” of some sort and installed a circular shower curtain. Is there anything else new?
 
When you talk to hotel operators, they will tell you that labor is clearly the most expensive portion of running a hotel. Could this ever work as a new concept?  
 
Traveler A: Arrives late to the hotel and merely checks in before retiring for the evening. She uses her own phone for a wake-up call, prints her own boarding pass, does not require in-room dining, leaves her “do not disturb” sign on the door accidentally and has no need to interact with or utilize any staff members other than to check out.
 
 
Traveler B: Arrives before check-in time and is offered arrangements to enjoy a beverage in the restaurant until the room is prepared, needs assistance in securing Internet access in his room, asks the concierge to print his boarding pass and to make restaurant reservations for him in the city and proceeds to use 21 towels in the bathroom.
 
Would it ever be possible to charge Traveler A a lesser room rate than Traveler B, simply based on the amount of labor that is required to satisfy Traveler B? I’m anxious to hear your thoughts in the comments below.
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